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C9850MFP Feilsøking

Hvis du har et spesifikt problem med produktet ditt, kan det godt være at den raskeste veien til løsningen går gjennom våre søkeverktøy for feilsøking.

Angi et søkeord i boksen nedenfor.

• Where can I find a Windows 8 x64 driver for my product?

  Printer and multifunction products connected to PCs running Windows 8 x64 and Windows Server 2012

• How to change the toner cartridges

• How to change the image drum

  The printer contains four image drums: cyan, magenta, yellow and black

• Unable to scan to CIFs (Windows 7 & Vista)

  Client: Windows 7 or Windows Vista. Domain: Windows 2008 or 2008 R2

• Why are the colours printed different from those on the monitor?

  There will always be a difference between the two devices due to the fact that they use different technologies to represent colours.

• What are the differences between GDI, PCL and PostScript printers?

  Printers use a set of operating commands that determine how data sent from the computer is interpreted and acted upon.

• 

  Installing drivers on Windows 7 via plug and play

  Driver installation on Windows 7 has changed when compared to previous Operating Systems.

• OKI Printer Driver Compatibility with Mac OS X 'Mountain Lion'

  Apple released their latest version of Mac OS X called Mountain Lion (10.8) in July 2012

• Where can I find a printer driver for Windows 7?

  Printer and multifunction products connected to PCs running Windows 7

• What are all the ports on my printer for?

  On the back of your printer you will see a selection of different ports, ranging from the power socket to network and usb ports and perhaps a parallel port.

• OKI Printer Driver Compatibility with Windows 8/Server 2012

  Microsoft released their latest version of Windows called Windows 8 in October 2012

• Selecting suitable Recycled Paper

  Using recycled paper has a positive impact on the environment but did you know that they type of recycled paper you use can have an impact on the quality and paper handling of your day to day printing.

• What is 'K' toner?

  The letter 'K' is generally used to describe BLACK toner or ink

• Get to know your product

  Learn how to identify the name of your printer and the consumables used in it.

• What does "Fatal Error" mean?

  If your printer displays a "Fatal Error" message it means that a problem has occurred requiring you to take action

• What type of paper should I use?

  Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes.

• Changing OS settings and enabling installation with Mac OS X 'Mountain Lion'

  There are some limitations when a current driver from the website is used with Mac OS X 'Mountain Lion'

• Do I have to reset the counters when I change the image drums?

  No.

• Can I transfer a file to my printer using FTP?

• Should I use the PCL or PostScript driver?

  Two printer drivers are supplied with your printer: one for PCL emulation and the other for PostScript 3 emulation.

• I installed a printer under Windows NT. The Windows test page sent to the printer shows "Letter tray Request" on the front panel.

  Check your regional setting first. It may set as "USA"?

• Mac OS X Tiger (10.4) - Printer options are disabled

  Some options in the Printer Features section of the driver may be unavailable. The options cannot be selected (i.e. they are greyed-out).

• What driver do I use for Small Business Server 2011?

  Small Business Server is built on Windows Server 2008 R2

• How to edit existing templates in Template Manager

  Templates are pre-developed page layouts that can be used to create new documents with a similar design, pattern or style.

• OKI Printer Driver Compatibility with Mac OS X Lion

  Apple released Mac OS X Lion (10.7) in July 2011

• Changing the Fuser Unit

  The Fuser can be easily changed, but you must pay careful attention as it can become very hot

• Changing the Transfer Belt

  The Transfer Belt is located underneath the image drums. The following instructions explain how to remove these and change the transfer belt

• Strange error messages appear on the Mac print queue

  Printing is unaffected by this issue

• Workaround for problems caused by the Apple OS X 10.6.8 update

  After installing the OS X 10.6.8 update, the printer shows status as paused and will not resume

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  OKI Printer Driver Compatibility with Windows 7

  It is our aim at OKI that our customers have the best experience with our printers and multifunctional products, when connected to PCs running Windows 7.

• OKI Printer Driver Compatibility with Snow Leopard

  Apple released their latest version of Mac OS X called Snow Leopard (10.6) in August 2009

• Electromagnetic Compliance (EMC)

  Most OKI products are classified for Class B environments. However the inclusion of certain options can change the rating of some configurations to Class A.

• Support for SMB digital packet signing

  When scanning to a shared folder on a Windows 2008 based server or client OS the MFP may fail to authenticate with the server.

• Fonts downloaded by SDM do not have the correct typeface ID

  When downloading TrueType fonts with SDM, the typeface identifier is an option by which the font may be chosen.

• What is the default password for EFI SendMe administrator and can I change it?

  The default password to access EFI SendMe Administrator is: sendme (all letters lower case)

• What is the "Accounting" feature used for in EFI SendMe?

  .

• What is "EFI SendMe" and why would I use it?

  EFI SendMe allows a user to scan and preview a document from the MFPs flatbed scanner or ADF (Auto Document Feeder). After scan completion, the user has the option to make small changes before printing the image or sending it to a document management system or email address.

• In the web page I can choose to backup my settings; is anything not saved?

  The backup option on the unit's webpage is a useful feature for saving a copy of the system settings prior to a firmware upgrade, for use on another unit or as a precaution against the unlikely event of a system failure.

• Does my printer work with HP Webjet admin?

  .

• Removing Printer Drivers: Windows 2000 & Windows XP

  Applies to: - All printer drivers - Windows 2000, Windows XP

• What is Black Overprint?

  The industry term Black Overprint enables printing of 100% black characters onto a coloured background without removing the background colour from behind the characters.

• Problems printing multiple collate copies of a poster from MS Word?

  Software Version: Microsoft Word 97, 2000, 2003

• The driver isn't available in my language

  You have two options if the driver isn't available in your language:

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